Last Updated: July 11, 2026
AnchorStack Services are multi-channel software applications (the “Services”) provided by AnchorStack LTD and its affiliates (“AnchorStack”, “us”, “our” or “we”) to you or the business you represent (“you” and “your”). These AnchorStack Services Terms and Conditions (the “Terms”) govern your account with AnchorStack and your access to and use of the Services. Before using the Services, you must read and accept these Terms and any carrier terms presented to you for the specific carrier service provided.
Your attention is drawn in particular to the Disclaimer of Warranties and Limitation of Liability sections.
You must be at least 18 years of age to create an account and use the Services.
You must create an account with AnchorStack either on our website, identified by the URL made available by AnchorStack from time to time, or through any mobile application made available by us through the Google Play Store or Apple App Store (collectively, the “AnchorStack Site”).
The information you provide must be accurate, not misleading, and relate to you. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. By creating an account, you agree to accept responsibility for all activities that occur under your account or password.
Any copyrightable materials protected under applicable law included in or made available through the AnchorStack Site by us to provide the Services, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the property of AnchorStack or the relevant materials supplier and are protected by applicable copyright laws.
Graphics, logos, page headers, button icons, scripts, and service names included in or made available through the AnchorStack Site by us to provide the Services are trademarks or trade dress of AnchorStack.
AnchorStack’s trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits AnchorStack.
All other trademarks not owned by AnchorStack that appear in the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by AnchorStack.
We own all right, title, and interest in and to the Services, the AnchorStack Site, and all related software, technology, and intellectual property rights.
Subject to these Terms and during your use of the Services, we grant you a limited, royalty-free, revocable, non-exclusive, non-sublicensable, non-assignable, and non-transferable licence to access and use the Services as permitted by these Terms.
All rights not expressly granted to you in this Section 5 are reserved and retained by AnchorStack or its licensors, suppliers, publishers, rightsholders, or other content providers.
You will not use the Services or the AnchorStack Site in any manner or for any purpose other than as expressly permitted by these Terms.
You will not attempt to:
You grant us a worldwide, royalty-free, sublicensable, assignable, transferable, non-exclusive, and perpetual licence to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display any materials provided by you to us for the purpose of providing the Services to you.
You represent and warrant that:
You are responsible for all expenses incurred by you in connection with these Terms and your use of the Services.
Depending on your AnchorStack account configuration and the Services you use, payment for fees may be processed through one or more payment methods made available by AnchorStack.
You may elect to pay carrier service fees either:
If you elect to pay through an alternative payment method made available by AnchorStack, you authorise us to charge that payment method for all carrier service fees and related charges incurred through your use of the Services.
You authorise AnchorStack and its applicable payment service providers to verify the payment information you provide and to charge your selected payment method for all fees, charges, and other amounts payable by you under these Terms.
You must ensure that all payment information remains accurate and complete at all times.
You are solely responsible for maintaining sufficient funds or available credit in your selected payment method to cover all fees and charges associated with your use of the Services.
AnchorStack is not responsible for monitoring your account balance. Insufficient funds or unavailable credit may result in service limitations, account suspension, or termination as described in Section 20.
You should regularly monitor your payment account and anticipated AnchorStack charges to ensure that sufficient funds are available.
For any amounts that we determine you owe us, you authorise us to:
Any fees associated with or incurred during your use of the Services will be made available on the AnchorStack Site or through the Services.
We reserve the right, in our sole discretion, to charge for subscription plans and features and to adjust any fees associated with or incurred during your use of the Services, or any components thereof.
You must meet the requirements of any fair usage policy in place from time to time. If you fail to meet the requirements of any fair usage policy, we may, at our sole discretion, limit your access to certain features during your use of the Services.
We may offer tiered accounts with different levels of features that allow you to upgrade or downgrade the features associated with your AnchorStack account.
Where an account is downgraded, you will be responsible for all data within the account and for any loss of data caused by the downgrade of the Services.
You should back up and download your account data before requesting a downgrade of the Services.
We may provide customer and technical support services through various channels, including email, chat, telephone, or other communication methods.
We may suspend, limit, or terminate your account in accordance with Section 20 if we determine, in our sole discretion, that you subject our employees, contractors, representatives, or other users to inappropriate language or behaviour, including:
In connection with these Terms, you will comply with all applicable import, re-import, sanctions, anti-boycott, anti-corruption, export, and re-export control laws issued or adopted by any government, state, or regulatory authority in any country in which obligations under these Terms are performed or in which you operate.
You are responsible for identifying your tax obligations and for the calculation, remittance, and reporting of all taxes within your responsibility.
In some circumstances, we may, in accordance with applicable law, calculate, collect, and remit applicable national, state, or local sales and use taxes, goods and services taxes, or value added taxes, collectively referred to as “Taxes”.
You remain responsible for any ongoing remittance and reporting requirements. You agree that we are not obligated to determine your tax obligations, whether Taxes apply, or whether any seller-obligated Taxes arise from a transaction.
If a tax authority requires us to pay any Taxes on your behalf, you will promptly reimburse us for the amount paid.
All fees payable by you in connection with the Services are exclusive of all Taxes, and you will pay any Taxes imposed on or payable in respect of those amounts.
All payments made by you to us under these Terms will be made free and clear of any deduction or withholding, including cross-border withholding taxes, as may be required by law.
If any deduction or withholding is required, you will pay any additional amounts necessary so that the net amount received by AnchorStack equals the amount due and payable under these Terms.
When fulfilling products from a country outside the country from which the order originated, you are responsible for complying with all tax and customs obligations that may arise, including the payment of import duties, Taxes, and customs fees, collectively referred to as “Customs Fees”.
If you fulfil a product to an address outside your elected country, you are generally considered the exporter and your buyer is generally considered the importer, unless otherwise provided by applicable law.
You are responsible for export Customs Fees, if any, and your buyer is responsible for import Customs Fees related to their purchase, unless otherwise provided by applicable law.
Any Customs Fees paid by either party are in addition to the sales fees collected by AnchorStack.
“Confidential Information” means any information relating to us or the Services that is not known to the general public, including:
Confidential Information does not include information that is trivial or immaterial by its nature.
You agree that, while you use the Services and for five years after termination of your account:
You may not use or retain personal data in any way inconsistent with applicable law and will comply with the AnchorStack Data Processing Addendum, which supplements and forms part of these Terms.
Any personal data you provide to us will be handled in accordance with our Privacy Notice.
We will not be liable for any delay or failure to perform any of our obligations under these Terms caused by reasons, events, or other matters beyond our reasonable control.
You and AnchorStack are independent contractors. Nothing in these Terms creates any partnership, joint venture, agency, franchise, sales representative, or employment relationship between us.
Nothing expressed, mentioned, or implied in these Terms is intended to give any person other than you or AnchorStack any legal or equitable right, remedy, or claim.
You will not make any statement, whether on your website or otherwise, that contradicts this Section without our prior written approval.
You and AnchorStack do not intend that any of these Terms will be enforceable under the UK Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to them.
If you or any of your affiliates elect to provide or make available suggestions, comments, ideas, improvements, or other feedback or materials to us in connection with or related to the AnchorStack Site or Services, including any related technology, we will be free to use, disclose, reproduce, modify, licence, transfer, distribute, and otherwise exploit any such information or materials in any manner.
We may make changes to the AnchorStack Site, our policies, and these Terms at any time with immediate effect.
Your continued use of the Services after the effective date of any change to the AnchorStack Site, our policies, or these Terms will constitute your acceptance of that change.
If any provision of these Terms is deemed invalid, void, or unenforceable for any reason, that provision will be deemed severable and will not affect the validity or enforceability of the remaining provisions.
We may occasionally send you communications electronically, including emails, text messages, mobile push notifications, or notices and messages on the AnchorStack Site or through the Services, in connection with the provision of or updates to the Services.
You agree that all policies, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Unsolicited bulk emails or other bulk communications (“Spam”) can cause irreparable harm to the Services for which monetary damages may not provide adequate relief.
Sending us Spam will be considered a material breach of these Terms, and we may, at our discretion, terminate your account in accordance with Section 20.
We may terminate your AnchorStack account for any reason by giving you 30 days’ prior notice.
You may terminate your AnchorStack account by giving us 30 days’ notice and completing the cancellation form, which can be obtained by emailing team@useanchorstack.com.
The cancellation process will not be complete until the cancellation form has been received and processed by us.
No refunds will be provided for any fees, except where required by applicable law.
We reserve the right to remove or edit content, cancel orders, or suspend, limit, or terminate your account immediately if we determine, in our sole discretion, that:
Upon termination of your account, all related rights, licences, and obligations under these Terms immediately terminate, except that:
The Services, including all content, software, functions, materials, and information made available on the AnchorStack Site or through the Services, are provided “AS IS”.
We make no representations or warranties of any kind, whether express or implied. To the fullest extent permitted by law, AnchorStack and its affiliates disclaim:
We do not warrant that:
When you use the Services, you may also use the services of one or more third parties for specific development, delivery, payment, carrier, or integration services required by you.
Your use of those third-party services may be subject to the separate policies, terms, and fees of those third parties. You should carefully review their privacy statements and other conditions of use.
You will defend, indemnify, and hold harmless AnchorStack and its officers, directors, employees, and agents against any third-party claim, loss, damage, settlement, cost, expense, or other liability, including legal fees and costs, arising from or related to:
If any indemnified claim might adversely affect us, we may, to the extent permitted by applicable law, voluntarily intervene in the proceedings at our expense.
You may not enter any judgment or settlement of an indemnified claim without AnchorStack’s written consent, which may not be unreasonably withheld, except that you may settle any claim that is exclusively directed at and exclusively affects you.
Subject to Sections (b) and (c) below, our aggregate liability, whether in contract, tort, misrepresentation, restitution, under statute, or otherwise, arising out of or in connection with these Terms, the AnchorStack Site, the Services, or the transactions contemplated by these Terms will not exceed the total amounts paid by you to AnchorStack during the six-month period before the event giving rise to the claim.
Subject to Section (c), we will not be liable to you, whether in contract, tort, misrepresentation, restitution, under statute, or otherwise, for any indirect, consequential, incidental, special, or exemplary damages, or for any loss of profits, revenue, customers, opportunities, margin, anticipated savings, business, goodwill, use, or data, whether direct, indirect, consequential, special, or exemplary, even if we have been advised of the possibility of such damages in advance.
Nothing in these Terms will exclude or limit our liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other matter for which liability cannot lawfully be excluded or limited.
Failure by us to enforce any accrued rights under these Terms will not constitute a waiver of those rights unless we acknowledge the waiver in writing.
You must send all notices and other communications relating to AnchorStack to team@useanchorstack.com, or to any successor or replacement email address we make available to you.
These Terms and any non-contractual obligations arising in connection with them are governed by the laws of England and Wales.
Each party agrees to the exclusive jurisdiction of the courts of England and Wales for any dispute arising out of or in connection with these Terms.
Drafting note: The original text skipped Section 21 after the requested heading change. This version retains the requested headings—“Disclaimer of Warranties” and “Limitation of Liability”—while retaining the original numbering for the later sections. Before publication, a solicitor should review the final numbering, liability wording, data-processing terms, payment arrangements, and consumer-law compliance.